The Key To The Employee Experience

how travel can ignite employee productivity & retention

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 only 13% of employees are engaged in the workplace

only 13% of employees are engaged in the workplace

As a leader in your company, you understand the importance of the employee experience. You spend countless hours thinking about how to best develop and engage your people in order to build a world-class organization. As an executive you invest time and resources to recruit and retain top talent while consistently allocating budget to create a culture where your people can thrive. Yet the fact remains that only 13% of employees are engaged in the workplace. While your company may be performing better than the statistics, there is always room for improvement.

Recent studies and insights show that a big piece of the puzzle to unleash employee potential lies in providing what they are already asking for - experiences. In particular, travel experiences are ranked as the number one reward employees wish to receive from their company by 83% of Millennials. Just because your employees are years removed from college study abroad programs does not mean they are finished exploring the world. By capitalizing on the science which links immersive travel experiences to happiness and productivity, leaders across the C-Suite and human resource departments can unlock the untapped potential of their employees.

 
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Here at Ignite, we have a decade of experience empowering companies to build a diverse and thriving culture. We do this through purposeful journeys that combine cultural immersion, community engagement, and adventure to naturally develop stronger leaders and teams. In this article, we are excited to share with you the science behind powerful immersive experiences and how they can generate significant ROI for your company. We will also review an in-depth case study by IBM on their highly successful cultural immersion program and demonstrate how Ignite can fill the ‘purpose gap’ to benefit your employees and your company.

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The Science and Benefits of Immersive Travel Experiences

Immersive travel experiences are becoming increasingly valued. Researchers found that nearly 80% of people surveyed would prefer spending money on experiences rather than on physical objects, and nearly three out of four plan to spend even more on experiences in the next year. This makes sense as experiences are proven to bring more happiness. In fact, the Association for Consumer Research found that experiences are 70% more likely than physical products to make an individual happy. But the most interesting result of that research shows that 77% of people say that their best memories are from an event or live experience they attended or participated in. So where does this happiness come from? How do immersive experiences like travel affect our lives so profoundly?

Happiness attributed to immersive experiences is a result of the connections that are developed during these experiences. These connections often take the form of lasting relationships that are deeply impactful and personal - and they can emerge within a surprisingly short timeframe. Today’s world (and workplace) is fast-paced and stressful, leaving us little time and energy to devote to cultivating more than a few meaningful relationships. Immersive travel allows us to step out of our routines and naturally opens us up to deeper connections. Culturally immersive travel creates an environment that connects people and communities, and strengthens the existing bonds between friends, colleagues, and loved ones. In fact, in the workplace, the top motivational reason for employee travel is to connect and build relationships with colleagues. Not surprisingly, seven out of ten people feel that experiences have more deeply connected them to other people, the community, and the world. Further, 80% feel that immersive experiences have deepened their existing relationships. Ultimately, these experiences and relationships renew the human spirit and help develop global citizens.

Psychological parlance refers to the enduring connections formed through shared experiences as “crescive bonds.” Fostering crescive bonds between employees and teams across the company is a powerful way to create and grow relationships, trust, and appreciation - all of which have significant benefits for your company. By integrating immersive travel into your employee experience, your company can benefit from increased loyalty, productivity, and talent attraction.

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loyalty // productivity // talent attraction

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Loyalty

 Nearly all employers indicate that improving retention is a critical priority. 72% of employee travelers reported an increased feeling of loyalty toward the company that provided travel incentives.

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Productivity

Happier individuals have approximately 12% greater productivity according to three different experiments. Individuals in this study ranked social experiences like travel as the best way to improve their happiness.

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Talent Attraction

Up to one-third of all working professionals accepted their job entirely or in part because of the business travel opportunities it offered. Nearly 50% of millennials would pursue a new job for more travel alone.

IBM Case Study

IBM, one of Fast Company’s Most Innovative Companies of 2017, understands the impact of cultural immersion experiences, and instituted a powerfully effective travel program for their employees.

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In 2008, IBM launched the Corporate Service Corps (CSC) program to offer its future leaders a unique opportunity for growth by sending them to connect and contribute to communities around the world. Nearly ten years later, the CSC is a prime example for how travel experiences focused on cultural immersion and  community engagement are uniquely effective in improving the organization. Demonstrated results include:

Employee Retention

  • Participant churn is cited at 1% vs 12% turnover for the company overall
  • Mid-career professionals feel an intense connection to IBM post CSC that reinvigorates their passion for the company
  • 94% of CSC participants agreed that after their CSC experience, they are “proud to tell people I work for IBM”

Professional Growth

  • 80% of managers say their employees come back from the experience more positive and motivated
  • 96% of CSC participants agreed that the CSC Program helped them increase their ability to effectively lead a global team

Talent Acquisition

  • Young employees often site the CSC as driving their attraction to IBM
  • 87% agreed that they would gladly refer a good friend or family member to IBM for employment after their experience

What you can do

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Not every company has the resources, time and personnel to invest in an immersive travel program that has the scale of IBM's CSC. Here are a few steps you can take that do not require an enormous investment, but should still yield positive results for your company and culture.

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Encourage employees to take paid vacation time off. Better yet, make it required that every employee must take vacation throughout the year. Some 'top companies to work for' also go as far as to provide an annual travel stipend for employees to use at their discretion.

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Instead of offering cash or physical products as an incentive or reward, consider providing travel.  At Google, when employees were provided experiential rewards over cash, they reported that "their awards were 28% more fun, 28% more memorable, and 15% more thoughtful."

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When planning your next corporate outing or retreat, think outside the box. Ropes courses, conference ballrooms and typical strategy sessions don’t cut it anymore. Make it an experience that your employees cannot forget by integrating elements that will motivate and inspire - like local community engagement or an off-the-beaten-path adventure.

How Ignite Can Help

Sharon Ray, a Human Resource Consultant with a 25+ year career spanning both fortune 500 companies and small fast growing startups, believes that Ignite holds the key to unlocking the employee experience. "Shared experiences like the one I had in Mexico with Ignite will help companies build a diverse and thriving culture, engage and develop their people, and ultimately drive business outcomes including stronger financial returns, growth and brand equity."

At Ignite, we believe in the power of authentic human connection, the ability to inspire through new relationships, the importance of continued investment in personal and professional growth, and the cultivation of meaning and purpose. We understand the value immersive travel can provide to the employee experience, and we work tirelessly to ensure that our corporate partners  realize those benefits. We are excited to offer a turn-key and cost-effective initiative which connects your employees to the global community. If you are interested in exploring what this might look like at your company, reach out to learn more.

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for more information contact:

Ryan Jeffery, Founder & Co-CEO
ryan@experienceignite.com